LAG Machine (Shanghai) Co., Ltd. (hereinafter referred to as "the Company" or "LAG®") respects and protects your personal privacy. This Privacy Policy explains how we collect, use, store, protect, and process your personal information when you visit our official website, use related services, or interact with us. Please read and fully understand this policy before using our website.
I. Scope of Application
This policy applies to the Company's official website (hereinafter referred to as "this Website") and the collection and processing of personal information in our business activities. If this Website contains links to third-party websites, the information handling practices of those third-party websites are not governed by this policy. Please read their privacy policies separately.
II. What Information We Collect
We may collect the following categories of personal information:
1. Information you voluntarily provide
When you fill out forms, inquire about products, request materials, apply for cooperation, or contact customer service through this Website, we may collect your name, job title, company name, email address, phone number, region, and the content of your inquiry.
2. Information automatically collected
When you visit this Website, we may automatically collect your device information, browser type, IP address, access time, visited pages, clickstream behavior, and similar data. This information is typically collected via cookies or similar technologies (see Section VI).
3. Information from other sources
To the extent permitted by law, we may obtain your contact information from public sources or business partners to verify or supplement our customer database.
III. How We Use Your Information
We will use your personal information for the following purposes:
1. Responding to your inquiries, requests, or providing service support;
2. Sending you product information, technical materials, event invitations, or marketing communications (you may unsubscribe at any time);
3. Improving the content and user experience of this Website, conducting data analysis and statistics;
4. Maintaining the security and stability of this Website, preventing fraud or illegal activities;
5. Fulfilling legal obligations or protecting the Company's legitimate rights and interests.
IV. How We Share, Transfer, or Disclose Your Information
We are committed to not selling your personal information to third parties. We may share or disclose your information only in the following circumstances:
1. Sharing with affiliated companies and service providers
To provide you with consistent services, we may share your information within the Company and its branches (including operating entities in Italy, Shandong, etc.). We may also engage trusted third-party service providers (e.g., for website hosting, data analysis, email sending) to process your information, subject to contractual confidentiality obligations.
2. Legal requirements
We may disclose your personal information if required by laws, regulations, legal proceedings, or government authorities.
3. Business transfer
In the event of a merger, acquisition, asset restructuring, or similar transaction, your personal information may be transferred as part of the assets, and the recipient shall continue to comply with this Privacy Policy.
4. Other circumstances with your consent.
V. Information Storage and Protection
1. Storage location: Your personal information is stored within the territory of the People's Republic of China. If cross-border transfer is required, we will conduct an assessment as required by law and obtain your separate consent.
2. Storage period: We retain your information only for the shortest period necessary to fulfill the purposes described in this policy, or as otherwise required by law.
3. Security measures: We use industry-standard technical and administrative measures (such as encryption, access controls, security audits, etc.) to protect your information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
VI. Cookies and Similar Technologies
This Website uses cookies to enhance your browsing experience, for example by remembering language preferences and counting visits. You can refuse or manage cookies through your browser settings; however, some website functions may be limited as a result.
VII. Your Rights
Under the Personal Information Protection Law of the People's Republic of China and other applicable laws, you have the following rights:
1. Access and copy your personal information held by us;
2. Request correction of inaccurate or incomplete information;
3. Request deletion of your personal information under specific circumstances;
4. Withdraw your consent (withdrawal does not affect the lawfulness of processing based on consent before withdrawal);
5. Request an explanation of our personal information handling rules;
6. File complaints or reports.
If you wish to exercise any of the above rights, please contact us using the information provided in Section IX. We will respond within a reasonable period (typically no more than 15 working days).
VIII. Information of Minors
This Website is not intended for minors under the age of 14. If we inadvertently collect personal information of a minor, please notify us immediately, and we will delete it promptly.
IX. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this Website with the effective date. If material changes occur (e.g., changes in the purpose or manner of information processing), we will notify you prominently via website announcement or email. Your continued use of this Website constitutes your acceptance of the revised policy.